Summary
Businesses have entered a new era of communication.
AI is becoming an audience, intermediary, assistant, agent, and decision participant.
Business knowledge must become organized.
Artificial intelligence should strengthen human performance, not replace organizational discipline.
AI systems should be able to identify authoritative business information.
Humans should remain responsible for judgment, ethics, purpose, and accountability.
Businesses should understand how their knowledge is being represented by AI.
AI readiness starts before automation.
The future of business is not humans versus AI. It is humans and AI operating from shared knowledge.
