Operate
Build strong human operations first.
- Clear responsibilities
- Strong leadership
- Reliable workflows
- Consistent execution
Framework
The principles are applied together, not in sequence. Most organizations begin with Organize, because the others depend on it.
Build strong human operations first.
Organize what the organization knows.
The output of Organize is the organization's knowledge base.
Turn scattered information into structured knowledge AI systems can understand.
Prepare information for both human and machine comprehension.
AI systems need evidence.
People, processes, knowledge and AI operate as one system, with humans responsible for judgment and accountability.